100 % ANALYSIS
Listening and talking to each other, exchanging ideas and developing the best approaches to implementing the project together with the customer before even beginning. All parameters of the project should be thought through in detail from the very outset. Working out what is required and what is superfluous, making costs and specific use clear, addressing development, production and assembly steps in order to guarantee the customer and museum planner the greatest possible level of freedom when it comes to making decisions. Only the complete, 100%, analysis of all architectural, ergonomic, ecological, and technical parameters of a project make the guaranteed success possible. That is 100%!
100% CONCEPTION / DESIGN
In order to successfully implement a customer's project, a team of the best professionals are selected from the Sehner staff and are brought together to form a project team and working group. Our engineers, technicians and master craftsmen from different disciplines use the 100% analysis in order to develop the perfect concept and the best possible technical solution. Nothing is left to chance. Absolutely everything is constantly being reviewed and reconsidered, the uncomfortable questions are asked and answers provided until such time as all involved in the project are satisfied. The customer and the requirements of the project are the focus of this process. Detailed planning, calculations and drawings are carried out and created in order to leave nothing to chance. The prototypes are subjected to comprehensive tests, are tested and assessed down to the smallest detail. The entire life-cycle of the product undergoes constant scrutiny, from the development through to the recycling of the recyclable materials. This 100% concept design can be transparently followed by the customer during the entire process in order to allow them to actively influence the progress being made. This is how 100% quality is created!
100% PROJECT MANAGEMENT
An experienced project manager works closely with the customer and the museum planner. They 100% monitor the development of the design, production, installation and training where the project is being executed. No detail is left to chance. They are at all times able to illustrate the cost, deadline, production and assembly situation. Possible faults can be recognised in advance, discussed and rectified in order to implement the 100% design concept on time and within the framework planned. They represent the interface to others involved in the respective project and coordinate the feedback to production so that everything is delivered, assembled and handed over to the customer on time. Simply 100% supervision!
100% FACTORY ACCEPTANCE
The Sehner display cabinet specialists set the bar very high for themselves when it comes to quality. It is for this reason that all areas of sales, through to the hand-over to the customer and customer service are monitored. All customers are invited to view and to test the development and production steps directly at our premises. All Sehner engineers, technicians and tradespeople permanently undergo further training in order to be and remain the very best at what they do. In order to achieve the best result, all involved in the project always ensure that they find and use the most innovative materials, the most environmentally friendly and efficient production technologies, achieve the longest period of use, as well as plan for the lowest maintenance and energy requirements throughout the entire service life of the product. And all of this is accompanied by a 100% material and production controls. Each customer can be assured that the selection of suppliers and products, materials, and the production technology can be understood and repeated at all times, meaning that only tested products leave Sehner production facilities. Simply put, that is 100% Sehner Quality!
100% On-Site Installation
To ensure that assembly goes smoothly, the assembly master craftsman checks that the individual assembly points have been positioned correctly. The amount of space available for cables and pipes, as well as the transport possibilities are examined and the assembly planned. It is only then, after careful planning, that our own excellently trained and experienced technicians and tradespeople will begin with the work using special tools in order to ensure that the installation phase is completed quickly, and gently, in the case of historical buildings.
The assembly teams are formed depending on the assembly and task involved, in order to have the corresponding professionals and capacities from every technical area available on-site.
100% Team = 100% Quality.
100% On-Site Training and Maintenance
The museum staff are given complete and corresponding training with the hand-over.
Sehner, in addition, offers a selection of simple to comprehensive and regularly occurring training programmes for the museum staff. Thanks to the various testing, maintenance and repair contracts, practically all service areas can be covered. This makes it possible for the customer to begin with lower levels of service involving cleaning work during the guarantee period and to increase this later on to include repair work if necessary, and so within the cycles adapt to the conditions which exist on-site. Training and maintenance on-site for 100% Reliability.
